I’ll put it bluntly, EV1Servers (www.ev1.net) suck. They just suck. You ask for a reboot and it’ll take 20 minutes. In the current case, we asked for a reboot at 5:30am my time. At 6:20am they finally get back to us and say “Upon investingating your server it was discovered that there may be a configuration issue involved here. “.
Well that’s FANTASTIC EV1. If I’d known that an hour ago we could have had a KVM hooked up and more than likely (given their lack of technical experience) had the server back online. SO, now it’s 6:45am and I’m still waiting. I just don’t get this sort of attitude. Why would you work for a hosting company if you didn’t actually give a shit about hosting? It’s like a car salesmen trying to sell me the new Mazda MX5 when he doesn’t even have his drivers license.
Go back to 7-11 and give me a tech who knows wtf he is doing.. *sighs*
Stuart